At interwin, we believe gambling should be a source of fun and entertainment, not a burden. We provide a range of tools, resources, and support to ensure every member plays within their own means and comfort level. Your well-being is always our shared responsibility.
Online gambling can be an enjoyable entertainment activity when done the right way. However, like any other form of entertainment, it requires a balanced and mindful approach. At interwin, we understand that a small number of users may find it difficult to control their gaming habits – and that is why we have built this platform with member safety as its core foundation.
Responsible gaming is more than a slogan for us. It means investing in monitoring technology, providing self-control tools that genuinely work, and training our support team to identify and assist members who need help. Every platform design decision we make takes user safety and well-being into account.
We also believe that knowledge is power. The more you understand how games of chance work, how to recognise early warning signs, and how to use the tools we provide – the safer your gaming experience at interwin will be.
We offer six self-control tools that you can activate directly from within your account whenever you feel the need. No uncomfortable questions – your privacy is fully protected.
Set daily, weekly, or monthly deposit limits to control the amount of money you can add to your interwin account within that period. Limits set take effect immediately and can be lowered at any time, but increases only take effect after a 24-hour waiting period.
Set the maximum loss amount you are willing to accept within a given time period. Once this limit is reached, the interwin system will automatically block you from placing additional wagers until the limit period expires. This helps you avoid chasing losses in an emotional state.
Limit the duration of each gaming session to between 30 minutes and 8 hours. When the time limit is approaching, the system will display a warning. Once the limit is reached, your session will be automatically ended and you will need to log in again to continue playing.
If you feel you need a short break from the platform, the temporary break feature allows you to block access to your account for 24 hours, 48 hours, 1 week, or 1 month. During the break period, you will not receive any marketing communications from us.
For more serious needs, you may apply for full self-exclusion from the interwin platform for a minimum period of 6 months up to permanent exclusion. Requests are processed within 24 hours and cannot be reversed before the set period expires.
Manage the types of notifications you receive from interwin. You can turn off promotional notifications, bonus offers, and gaming reminders while still receiving important security and account transaction information.
Setting self-control limits on interwin is simple and can be done directly from your account settings in under 2 minutes. Follow these easy steps:
Log in to your interwin account using your valid login credentials. Make sure you are using a secure device and a trusted internet connection.
Click the profile icon in the top right corner, then select "Account Settings" from the menu that appears to access your account management panel.
In the settings panel, look for the "Responsible Gaming" tab or section where all self-control tools are available in one easily accessible place.
Select the type of limit you want, enter the appropriate value or duration, and confirm the setting. Limits take effect according to the policy stated for each control type.
Recognise the early warning signs before they become a bigger problem. If you or someone you know is showing the following signs, it is time to seek help:
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact our support team or seek professional help.
How to interpret: 0–2 "Yes" – Low risk, continue playing responsibly. 3–5 "Yes" – Moderate risk, consider using our self-control tools. 6–8 "Yes" – High risk, we strongly encourage you to contact our support team or a professional immediately.
In addition to standard self-control tools, interwin offers several additional protection programs specifically designed to help members manage their gaming experience more effectively.
Enable periodic notifications reminding you of the time you have spent and the amount of money used in your current session.
Chat directly with our dedicated support team, trained to handle problem gambling issues in a sensitive, non-judgmental, and confidential manner.
Our system proactively monitors gaming patterns and will reach out to members showing early signs of potential problems before they become serious.
Access articles, guides, and educational videos on responsible gaming, managing your finances wisely, and how to seek professional help.
The interwin platform is built with member well-being as the top priority. We comply with international responsible gaming standards and continuously improve our protection tools based on the latest research and member feedback. Remember – interwin is for entertainment, and the best entertainment is enjoyed with full awareness and responsibility. If you need any assistance, our support team is available 24 hours a day, 7 days a week. 18+
Create your interwin account today and enjoy a safe, fair, and responsible gaming experience. Set your limits from day one and maintain full control over your gameplay.
This platform is for individuals aged 18 and above only. Please play responsibly.